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Report
The 2016 and 2017 Surveys of Consumer Payment Choice: Technical Appendix
This document serves as the technical appendix to the 2016 and 2017 Surveys of Consumer Payment Choice administered by the Dornsife Center for Economic and Social Research (CESR). The Survey of Consumer Payment Choice (SCPC) is an annual study designed primarily to collect data on attitudes toward and use of various payment instruments by consumers over the age of 18 in the United States. The main report, which introduces the survey and discusses the principal economic results, is on our website at frbatlanta.org/banking-and-payments/consumer-payments/survey-of-consumer-payment-choice. In ...
Report
Personality Traits and Financial Outcomes
Surveys indicate that about 4.5 percent of US households do not have a bank account and about one-quarter do not own any credit cards. Among credit cardholders, revolving credit card debt (carrying unpaid balances) is common. Using data from the 2021 Survey and Diary of Consumer Payment Choice and the University of Southern California’s Understanding America Study, this paper looks at whether self-reported personality traits have a significant effect on these financial outcomes when the analysis considers consumers’ income, demographics, and financial literacy. Specifically, it studies ...
Report
The 2013 Survey of Consumer Payment Choice: Technical Appendix
This report serves as the technical appendix to the 2013 Survey of Consumer Payment Choice. The Survey of Consumer Payment Choice (SCPC) is an annual study, conducted since 2008 through a partnership between the Consumer Payments Research Center (CPRC) at the Federal Reserve Bank of Boston and the RAND Corporation, designed primarily to collect data on attitudes to and use of various payment instruments by consumers over the age of 18 in the United States. The main report, which introduces the survey and discusses the principal economic results, can be found here. This data report details the ...
Report
2023 Survey and Diary of Consumer Payment Choice
For 2023, the Survey and Diary of Consumer Payment choice found the following: • US consumers made more payments in 2023. o Compared to October 2022, there were statistically significant increases in the number of all payments (to 45.6 on average per month), in the number of all types of card payments (29.5), and in payments via mobile app (13). o The share of purchases made remotely increased to 22 percent, up 4 percentage points from 2022 and more than double the share of remote purchases before the COVID-19 pandemic. • Mobile has won over three-quarters of US consumers. o 72 percent of ...
Report
2019 Diary of Consumer Payment Choice
In October 2019, almost half of all payments (43 percent) U.S. consumers made were for groceries, gas, and shopping, both in person and online. The distribution was different by value, as 40 percent of payments were for financial services, including mortgages, credit card bills, other loan payments, insurance, investments, and so on. The most commonly used payment instruments were debit cards, cash, and credit cards, which jointly accounted for 80 percent of all payments by number and 37 percent by value. By value, about 40 percent of consumer payments were made via ACH payments, executed ...
Report
Merchant Steering of Consumer Payment Choice: Lessons Learned From Consumer Surveys
Recent policy changes allow merchants to influence consumers' choice of payment instruments by offering price discounts and other incentives. This report describes lessons learned from using consumer survey responses to assess whether merchants tried to influence buyers' choice of payment method. To measure the effects of these recent policy changes, we included questions about merchant steering in pilot versions of a new diary survey of U.S. consumers. Our findings are inconclusive because some respondents interpreted the questions differently from the way we intended. This report aims to ...
Report
The 2010 Survey of Consumer Payment Choice: Summary Results
In 2010, the number of consumer payments increased nearly 9 percent from 2009 as economic activity began to rebound from the financial crisis and recession. Cash payments by consumers, which had increased sharply in 2009, did not fall back but rather grew another 3 percent in 2010. However, the share of cash payments, the dollar amount of cash withdrawals, and cash holdings by consumers decreased moderately in 2010. Credit card payments by consumers increased 15 percent, reversing more than half the 2009 decline, and the steady trend decline in paper check payments by consumers continued. ...
Report
The 2011 and 2012 Surveys of Consumer Payment Choice: Summary Results
In 2012, the number of consumer payments did not change significantly from 2010 as the economy settled into steady expansion following the financial crisis and recession. After increasing by 28 percent from 2008 to 2010, cash payments by consumers fell back by 10 percent from 2010 to 2012, while the share of cash payments dropped for a third straight year to 26.8 percent. However, the number and dollar value of cash withdrawals and the dollar value of cash holdings by consumers increased in 2012. Credit and charge card payments by consumers, which declined in 2009, rebounded further, ...
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2022 Survey and Diary of Consumer Payment Choice
In October 2022, US consumers reported making 39 payments per month on average, unchanged from 2021 when adjusted for questionnaire changes. As a share of all payments by number, most payments were by credit card (31 percent) or debit card (29 percent). By value, 43 percent of payments value was made electronically from a bank account using one of two ACH methods and 35 percent were made using a card (debit, credit, or prepaid).
Report
U.S. Consumer Cash Use, 2012 and 2015 : An Introduction to the Diary of Consumer Payment Choice, Research Data Report No. 17-6
U.S. consumer cash payments averaged 26 percent of all U.S. consumer payments by number (volume share) from 2008 to 2015, according to the Survey of Consumer Payment Choice (SCPC), and were essentially unchanged between 2012 and 2015. New estimates from the Diary of Consumer Payment Choice (DCPC) show that the volume share of consumer cash payments is higher than estimated in the SCPC and suggest that the cash volume share was 8 percentage points lower in 2015 than in 2012. The DCPC most likely does not provide an accurate estimate of the actual change in the cash volume share, however, due ...