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Working Paper
Is technology-enhanced credit counseling as effective as in-person delivery?
This paper compares outcomes for borrowers who received face-to-face credit counseling with similarly situated consumers who opted for counseling via the telephone or Internet. Counseling outcomes are measured using consumer credit report attributes one or more years following the original counseling. The primary analysis uses data from a sample of 26,000 consumers who received credit counseling either in-person or via the telephone during 2003. A second sample of 12,000 clients counseled in 2005 and 2006 was provided by one of the agencies to examine Internet delivery. Technology-assisted ...
Conference Paper
Are relative solutions to abusive mortgage lending practices throwing out the baby with the bathwater?
Subprime mortgage lending is controversial. Its critics see excessive prices, unfair terms and "predatory" practices. Proponents see a much narrower set of problems. Legislative and regulatory solutions to perceive problems are being implemented piecemeal across states and even local jurisdictions. Unfortunately, little careful empirical work has been done to identify either extent of the alleged abuses or the costs of proposed reforms. ; This article presents new evidence about how the subprime mortgage market works. It suggests that legislative "reform? efforts in some cases are reducing ...
Conference Paper
Improving evaluation and metrics in youth financial education
The Federal Reserve Bank of San Francisco, the Take Charge America Institute at the University of Arizona, and the Federal Reserve Bank of Minneapolis invited a small group of researchers and practitioners to discuss how to improve the evaluation and metrics of youth financial education programs. The meeting focused specifically on youth ? which we defined as individuals under the age of 25 ? in an effort to distinguish this effort from others that have discussed financial education research more broadly. The goal for the meeting was to help create a research agenda that would move the field ...