Journal Article
Use of financial services by the unbanked and underbanked and the potential for mobile financial services adoption
Schmeiser, Maximilian D.; Hogarth, Jeanne M.; Gross, Matthew B. (2012-09)
The increased use of mobile devices coupled with the evolution of technologies that enable consumers to conduct financial transactions using mobile phones has the potential to change how consumers manage their finances. Innovations in financial service technologies may also help foster access and inclusion in the mainstream financial system for unbanked or underbanked consumers. Using data collected through the Board?s Survey of Consumers and Mobile Financial Services, this article examines the characteristics of unbanked and underbanked consumers, their current use of mobile financial ...
Federal Reserve Bulletin , Volume 98 , Issue Sept

Journal Article
Household financial management: the connection between knowledge and behavior
Hogarth, Jeanne M.; Beverly, Sondra G.; Hilgert, Marianne A. (2003-07)
Consumer financial literacy has become a growing concern to educators, community groups, businesses, government agencies, and policymakers. Correspondingly, there has been an increase in the number and types of financial education programs available to households. Many of these programs focus on providing information to consumers and operate under the implicit assumption that increases in information and knowledge will lead to changes in financial-management practices and behaviors. ; This article focuses on four financial-management activities--cash-flow management, credit management, ...
Federal Reserve Bulletin , Issue Jul

Conference Paper
Banking on remittances: increasing market efficiencies for consumers and financial institutions
Smith, Wayne; Howe, Sybill; McQuerry, Elizabeth; Cruz-Taura, Ana; LeVeen, Jessica; Lucio, Edwin; Sanchez, Juan M.; Hogarth, Jeanne M.; Hilgert, Marianne A. (2005)
Proceedings , Paper 967

Journal Article
U.S. households' access to and use of electronic banking. 1989-2007
Hogarth, Jeanne M.; Robbins, Eric; Bell, Catherine J. (2009-07)
Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers? access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.
Federal Reserve Bulletin , Issue Jul

Report
Consumers and Mobile Financial Services 2012
Schmeiser, Maximilian D.; Hogarth, Jeanne M.; Gross, Matthew B. (2012-03)
Mobile devices have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. This report presents findings from an online survey, conducted in December 2011 and January 2012, examining the use of mobile technology to access financial services and make financial decisions.
Reports and Studies

Conference Paper
The role of alternative financial service providers in serving LMI neighborhoods
Rhine, Sherrie L. W.; Toussaint-Comeau, Maude; Hogarth, Jeanne M.; Greene, William H. (2001)
Proceedings , Paper 785

Report
Consumers and Mobile Finance Services 2012
Schmeiser, Maximilian D.; Hogarth, Jeanne M.; Gross, Matthew B. (2012-03)
Mobile devices have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. This report presents findings from an online survey, conducted in December 2011 and January 2012, examining the use of mobile technology to access financial services and make financial decisions.
Reports and Studies

Conference Paper
Patterns of financial behaviors: implications for community educators and policymakers
Hogarth, Jeanne M.; Beverly, Sondra G.; Hilgert, Marianne A. (2003)
Proceedings , Paper 883

Journal Article
Financial education: Does it work and how do we know?
Gorin, Daniel; Hogarth, Jeanne M.; Bell, Casey (2009-07)
Community Investments , Volume 21 , Issue Sum