Journal Article

Dispute resolution: the use of arbitration in the credit card industry


Abstract: The fine print in most credit card agreements states that any dispute with a credit card issuer must be resolved through arbitration. The author lays out potential advantages and disadvantages for the consumer.

Keywords: Credit cards;

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Bibliographic Information

Provider: Federal Reserve Bank of Boston

Part of Series: Communities and Banking

Publication Date: 2009

Issue: Sum

Pages: 17-18